In this episode, we explore how your organization's human resource (HR) activities directly enhance organizational leadership.
Episode Length 27 Min
1:40 Introduction to Brent and an answer to “what is human resources (HR)?”
3:30 How does HR influence organizational culture?
5:15 How Brent, as an HR consultant, helps organizations identify their culture.
7:05 Is there value in an organization understanding what has gone wrong in their culture?
8:55 Who leaders should ask to find out what has gone right in their organization?
10:00 Brent comments on the wisdom of teams and the insight of groups.
11:30 What is engagement? What does it mean for a team member to be ‘engaged?’
11:50 Brent comments on the importance of team members feeling known, valued, and appreciated.
13:15 How does a leader help their people get to deeper levels of engagement?
15:00 Brent comments on Heifetz’s “direction, protect, and order” as a critical leadership task.
16:30 Goldsmith on “feed forward” rather than “feedback.”
18:20 David comments on how engaging directly with followers produces group “skin in the game.”
19:15 Brent comments on helping people connect with bigger organizational issues.
20:00 What makes up a good HR program?
21:20 Brent explains the challenges of an “HR shop of one."
24:00 Brent’s advises leaders to pay attention to learning. How are their people growing? How are people fulfilling their potential?
25:30 David’s summary of Brent’s main points.
Brent Mullins Business Page
Marshall Goldsmith Article on Feed Forward